What my customers say about me

We know that feedback and recommendations are important when choosing how to book your holiday. Take a look at what our customers thought of their recent holidays planned by us.

I go to Barcelona every year and usually organise my own travel and stay at the same hotel. However, this year was going to be different as I planned to go with two teens and my brother. Of course, everyone left it to me to organise, and of course I got busy and left it till about 5 weeks before we were due to go, before I started to think about it. Thankfully after a great 1-2-1 with Alex at Green Club he said he might be able to help me.

After just a couple of days, Alex had a sourced a good value hotel in my desired area, with flights, and all on the dates we were planning on. Alex accommodated all the changes my family suddenly came up with good humour, infinite patience and a very quick turnaround. Even the teen nephew, trying to bypass having an official photo and not getting his passport until two days before we left did not seem to phase him!

I am sure that if I had tried to organise this trip myself, my family would have driven me bonkers. Instead Alex was able to take the stress out of doing this and we had a wonderful holiday.

I highly recommend Alex’s travel services and will refer him to all my friends and contacts without reservation. It is with absolute thanks and gratitude that I give my testimonial, especially as he is a fellow Spurs fan!!

 

Linda Sujeewon

House of Colour Reading

BNI Tour de Force

25.02.2020

Linda Sujeewon (25th Feb 2020)

I contacted Alex to book me a short break in November 2019. I was hoping to get away as I had not taken a break from work in almost 2 years. We discussed the options and Alex recommended the Canary Islands.

I was hesitant to ask Alex for help because I didn't have a large budget and felt it would not be worth the trouble for Alex. I could not have been more wrong as Alex was really helpful, knowledgable about my options and nothing was too much trouble for him.

From start to finish Alex was on hand to answer questions, providing advice and guidance. Alex communicated with me via mobile and WhatsApp and his responses were always swift & helpful.

If you haven't used a Personal Travel Consultant before I would highly recommend Alex to anyone looking for hassle-free trips abroad with VIP Service and a great price.

Ryan Howe (29th Jan 2020)

Hi Alex

We just wanted to give you a little something to say thank you for all your help in arranging our honeymoon.

The destinations and hotels picked were absolutely perfect for us and the little extras of the tour & rooftop meal made it all the more special!

We have been recommending your services to all our friends and family and I'm sure we will book future holidays with you too!

Thanks again.

Katie & James

Katie Lucas (25th Jan 2020)

I have had the pleasure of using Alex Harding of Not Just Travel before so it comes as no surprise I would recommend him to my extended family without hesitation.

Alex spoke to my father in law to arrange a holiday to Malta and also arranged a special celebration trip to New York for my wife & sister in law.

On both occasions Alex has been professional & efficient in delivering a hassle free experience whilst providing great advice along the way.

Anyone wanting to book a trip with confidence will not go wrong using Alex of Not Just Travel.

Tony Virgo-Harris 

Tony Virgo-Harris (21st Jan 2020)

I contacted Alex with a view to booking a holiday for myself, my husband and 2 boys.

He was extremely helpful and quickly got back to me with some options to look at. Alex was really friendly & knowledgeable and nothing was too much trouble for him to look into, I was very fussy so he had his work cut out!

Once we had decided he dealt with everything very efficiently and explained everything I needed to know fully. He also booked our airport parking for us.

We have just returned from an amazing 10 days in Turkey in a fabulous hotel. Alex contacted us on the first day of our holiday to wish us well and remind us if we had any problems to let him know. We didn’t have any problems; everything ran like clockwork.

I wouldn’t hesitate to recommend Alex to any of my family & friends,in fact I have already many times!

Alex provided such a fabulous all-round service that I have already rebooked for next year’s holiday.

Louise Brazell (05th Nov 2019)

Alex has recently done a fantasic job or organising our summer holiday to Greece.

We wanted to travel to two different Greek Islands and we were quite nervous about letting somebody else arrange airport pick ups, flights, ferry journeys and accommodation.

Alex, however did a fantastic job! Alex provided us with a detailed itinerary which told us at each stage of the journey what was happening, where we needed to be and who our contact was. We had no reason to be nervous.

Alex did such a good job he has now organised next year's summer holiday for a special anniversary. I'm hoping to be able to tick diving with Manta Ray's off my bucket list.

If travel is on your bucket list - Alex is your man!

Kind Regards

Mandy Alberry

Mandy Alberry (23rd Sep 2019)

Alex, is honest, knowledgeable and gets you the best packages available, without doubt we will use his services time and time again, already thinking about our 3rd holiday with Not Just Travel.

Tony Virgo-Harris (20th Sep 2019)

Alex has been fantastic in helping us to decide on and book our honeymoon this year. We have been talking to Alex for around 7 months going through various itineraries and ideas so it has been a long journey! He really took the time to understand what we wanted from our honeymoon and has been brilliant in responding to our questions, concerns and has put up with us changing our mind more than a few times! He has navigated several issues which have arisen, and he has always been really attentive and always followed up with us each time he provided a change.

Alex is very thorough in the details provided to us, including insurance options, vaccinations needed, upgrade options and creating our gift list – he truly provides a great service which goes beyond just ‘booking a holiday’.

He really has tried to make this the most special honeymoon for us, and in the end we have ended up booking an amazing trip and we can’t wait go on our first adventure as husband and wife 😊

Thank you!
Katie & James

Katie Bull (20th Sep 2019)

Alex was great at helping us book our Italian roadtrip! We gave him our flights (which we had already booked ourselves) and he did the rest! The hotels we chose were all in amazing locations, steps from the main attractions we wanted to visit and all at a very reasonable price! completely took the stress away of booking a multiple destination holiday, it was so easy to confirm everything via email. Alex was always on hand before, during and after our holiday. Would definitely recommend his services! 

Leah Pitcher (20th Sep 2019)

I was looking at booking our summer holidays but found all the options/companies...confusing and overwhelming. After being recommended not just travel, I contacted Alex and within 2 days our dream holiday was all booked and confirmed! He is super helpful and very professional! Will definitely recommend and use again! Thanks Alex

Alice Bauvois (20th Sep 2019)

Thanks to Alex, our holiday search was made easy! Alex provided excellent hotel/resort options (all matching our specification). Quick to reply to emails and always reassuring and helpful when we inundated him with questions.

We had a wonderful holiday in Crete in May and we will be sure to book all future trips with Alex.

Laura Harding (20th Sep 2019)

We had the pleasure of booking our holiday to Marrakech with Alex and whilst we glanced at some online deals we didn't know where would be best.

Alex took the time to find out what we wanted from our holiday, our budget and importantly our expectations. Nothing was too much trouble and Alex provided a selection of resorts within budget which he had already checked out to save us the time. 

I really liked how Alex took a personal interest in our holiday and ensured our expectations were met and would thoroughly recomend booking your next holiday or weekend escape with him.

David Bowen (10th Sep 2019)

I have just booked a trip to New York City with Alex. There was so much attention to detail and he continued to search for the best deal for me! Alex provides added touches that no standard travel agent would from proviing recomendations of what to do on my holiday to arranging ESTA's and ensuring I have the right travel insurance in place.

Alex was very efficient in getting back to me as quickly as possible at all times and even when I gave the go ahead to book he called me back as he had found me better flights arriving earlier in the day so I had more time to explore the city.

One last touch Alex provided was a WhatsApp group to serve as a point of contact for further recomendations, questions or support I might need when we get there.

I feel confident in booking further holidays with Alex and will continue to reccomend him to my friends and family.

Laura Rowe (02nd Sep 2019)

Easy to talk to. Practical, pragmatic and friendly service. Sorted out our holiday and the follow-up was brilliant. Alex kept in touch with us to ensure we were okay - without being intrusive. Will definitely use again - Thanks Alex

John Mc Dermott (13th Aug 2019)

Alex was so helpful, he managed our complex 2 centre holiday with ease and came up with great options. He kept us well informed, had endless patience and the added touch of a WhatsApp chat for any questions was so helpful. Would highly recommend Alex if you are booking a holiday.

Sharon Tanner (01st Aug 2019)

We had a fab holiday in Lanzarote which was ideal for us and our daughter. The hotel was lovely and clean and loads of entertainment. The TUI kids club was brilliant.

Alex booked everything and took the stress out of it all. Thank you for all your patience whilst we decided what to do and where to go!!

Time to book another holiday! 😊

Dawn Goodwin (30th Jul 2019)

Just booked 11 night holiday in October with Alex . Absolutely 5 star service 🌟. He couldn’t of been more helpful and efficient. We won’t be booking through anyone else from now on 👍🏻

Louise Brazell (24th Jul 2019)

Alex found us the perfect holiday in Kefalonia. The hotel and destination were both fabulous and we had a thoroughly relaxing 10 days in a wonderful setting. Alex was on hand to sort out everything we needed and the whole process, from deciding on a location to returning home, was a smooth operation! Thank you Alex Harding!

Nicola Workman (15th Jun 2019)

Alex organised a group 40th birthday get away for us and can not recommend him enough. He listened to what we were looking for, helped us refine our endless “must have” list with presenting different options available and we ended up with the perfect holiday. He even made a special request for us at the hotel and we amazingly had a surprise upgrade when we got there.

Alex was very responsive to questions in the lead up and couldn’t do enough to help.

Will definitely be booking with Alex again in the future. Thank you Alex!

Krissy Millican (10th Jun 2019)

Just returned from our lovely short break away, Alex was brilliant went out of his way to find just what we wanted (not easy customers)
All I needed to do was print our passes! Alex even sorted parking and private taxi too and from the airport. Can’t recommend Alex enough ⭐️⭐️⭐️⭐️⭐️

Sophie Smith (15th Apr 2019)

My friends and I were looking for a long weekend away, abroad but not too far from home. Alex carefully researched destinations, recommending the best location suited to our budgets and needs. We ended up in Budapest with a very competitive price compared with other online travel agents. The city did not disappoint as Alex took the time to discuss our interests and preferred activities. Alex arranged every aspect of our holiday from our flights, apartment and travel insurance through to private airport transfers and panicked last minute check-in queries. All questions were answered promptly, no matter the time or day! First class service, couldn’t recommend highly enough.

Beatrice Butler (30th Mar 2019)

Thank you Alex for organising an amazing trip to New York City for me and my partner. It was truly a trip of a lifetime and you made everything so easy and enjoyable. The hotel was perfect in a great location and the attractions included in the package were great too. Thanks for all the helpful information you provided us both with prior to our visit and during. Would definitely recommend your service. We had a great time. Thanks again

Alex Bennett (02nd Mar 2019)

We felt like we wanted something different from our holiday this year but didn't know where to start. We contacted Alex at Not Just Travel and gave him some ideas of what we were looking for and he promptly came back with a very tempting short list. We had a fantastic 2 week family holiday in Halkidiki in Greece. It was so relaxing. Alex had booked everything from the airline food, to the car parking all at a very good price. Was very reassuring to know he was just a phone call away.

Helen Hurst (07th Nov 2018)

A selection of my partners